Onboarding: Three Phases to Launch
Your practice is now in the onboarding queue. Here's exactly what happens next.
Legal Execution
A Business Associate Agreement (BAA) and Service Level Agreement (SLA) will be sent to your Core Decision Maker via secure e-sign. Both must be signed before Phase 2 begins.
Technical Provisioning
Your team provisions a unique, authenticated remote login inside your existing EHR (RevolutionEHR, Eyefinity, or CrystalPM). A baseline audit of your current secondary-claims backlog establishes your starting recovery benchmark.
Operational Launch
Your daily manual processing queue goes live. Your first transparency report is scheduled to arrive alongside your first invoice.
Watch for an email from the Client Intake Division with your BAA/SLA e-sign link. Questions in the meantime can go to your intake contact directly.